Shipping And Delivery Policy
Effective: 7/13/25
📦 Shipping Policy
At YourNeighborhoodBrickPlug.com, we’re committed to delivering your order with care and transparency. Because we partner with trusted international fulfillment centers to bring you rare and custom brick collectibles, it’s important that you understand how our shipping process works.
🔄 Processing Time (Fulfillment)
All orders are processed and fulfilled within 7–12 business days after payment is received. This includes sourcing, custom packaging, and preparing the item for shipment. Orders placed on weekends or holidays begin processing the next business day.
🚚 Shipping Time (Transit)
Once your item has been processed, it enters the shipping network. Standard shipping typically takes:
| Location | Estimated Shipping Time |
|---|---|
| United States | 8–16 business days |
📬 Total Delivery Time
Total wait time = Processing Time (7–12 business days) + Shipping Time (8–16 business days)
This means delivery can take up to 28 business days during peak or affected periods.
⚠️ Notice: Potential Shipping Delays to the U.S.
Please be aware that shipments to the United States may experience slight delays due to recent executive orders signed by Donald Trump. These orders have impacted De Minimis exemptions and increased tariffs on goods imported from China, causing extended customs processing times.
We are actively monitoring the situation and will post updates on our social media platforms.
📦 Tracking Information
Once your order ships, you will receive an email with your tracking number and link.
Please allow a few days for tracking activity to appear while your package moves through the carrier network.
💵 Shipping Costs
-
Free U.S. shipping on all orders $50 and over
-
International shipping rates vary by destination and are calculated at checkout
🚨 Delays & Lost Packages
While we work with reliable global shipping partners, delays due to customs, weather, or logistics may occasionally occur. If your order hasn’t arrived within the expected window, please contact our support team — we’ll help track it down or find a resolution.
🔁 Order Changes & Cancellations
Because of the nature of our custom and made-to-order items, we do not accept cancellations once an order is placed.
Please double-check your shipping address, order details, and product selection before completing your purchase.
📧 Questions?
For support, contact us any time at:
📩 neighborhoodbrickplug@gmail.com
We're here to help and grateful for your trust and patience.