Effective Date: 10/8/24

Welcome to YourNeighborhoodBrickPlug.com! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the site.

1. Acceptance of Terms

By accessing or purchasing from YourNeighborhoodBrickPlug.com, you agree to these Terms of Service (the “Terms”), which form a legally binding agreement between you (the “Customer”) and YourNeighborhoodBrickPlug.com. If you do not agree with any part of the Terms, you should not use our services.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use our website or make a purchase.

3. Product Information

YourNeighborhoodBrickPlug.com specializes in custom and unofficial brick sets and minifigures compatible with leading brands such as LEGO. These products are not official LEGO products and are not endorsed by LEGO or any other brand.

We strive to provide accurate product descriptions and images, but actual products may vary slightly due to manufacturer changes, customization, or other factors. If there is any discrepancy, please contact us immediately for assistance.

4. Pricing and Payments

All prices listed on our site are in U.S. Dollars and are subject to change without notice. We accept the following forms of payment:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• PayPal
• Other online payment methods (such as Apple Pay, Google Pay)

Discounts and promotional offers cannot be combined unless explicitly stated.

5. Shipping Policy

We currently offer domestic shipping with plans to expand worldwide. Shipping times vary based on your location and the availability of the product. Estimated delivery times are provided at checkout but are subject to change based on carrier logistics and customs processes. YourNeighborhoodBrickPlug.com is not responsible for delays due to unforeseen circumstances such as weather or shipping carrier delays.

6. Order Processing

Once your order is placed, it will be processed within 7-12 business days. You will receive a confirmation email with tracking information once your order has shipped. Please ensure that your shipping address is accurate to avoid delays or lost shipments. 

7. Returns and Refunds

We offer a 60 day return policy for defective or damaged products. To initiate a return, please contact us at Neighborhoodbrickplug@gmail.com within 60 days of receiving your order, and we will provide instructions for returning the item. The product must be unused and in its original packaging to be eligible for a return.

Refunds will be processed once the returned item has been inspected and approved. Shipping costs for returns are the responsibility of the customer unless the product was defective or incorrect.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product listings, is the property of YourNeighborhoodBrickPlug.com or its content suppliers and is protected by intellectual property laws. Unauthorized use or reproduction of any content from this website is prohibited.

9. User Conduct

By using this website, you agree not to:

• Violate any local, national, or international laws;
• Interfere with or disrupt the site’s functionality;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Use the site to distribute spam, malware, or any other harmful or malicious content.

10. Disclaimer of Warranties

YourNeighborhoodBrickPlug.com provides the website and products “as is” and makes no warranties of any kind, express or implied, regarding the website's operation or the products listed. We disclaim all warranties to the fullest extent permissible by law, including but not limited to warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

YourNeighborhoodBrickPlug.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products. Our total liability to you for any claim arising from the use of our site or products shall not exceed the amount paid for the product in question.

12. Changes to the Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the site. Your continued use of the site following any such changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms and your use of our site are governed by the laws of the United States. Any disputes arising from these Terms will be resolved in the courts of United States.

14. Contact Information

If you have any questions about these Terms, please contact us at: Email: Neighborhoodbrickplug@gmail.com
Phone: 470-907-8902